This Cookie Policy explains how Loom Supplements Ltd (trading as LOOM) uses cookies and similar technologies on our website. It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve your experience, and to provide information to website owners. Similar technologies such as pixels and local storage perform comparable functions.
2. The types of cookies we use
Strictly necessary cookies
These cookies are essential for the website to function. They enable core features such as keeping items in your basket, processing your order, and maintaining the security of your session. You cannot opt out of these cookies as the site will not work properly without them.
Analytics and performance cookies
These cookies help us understand how visitors use our website by collecting information anonymously. This allows us to improve how the site works. We only set these cookies with your consent.
Functional cookies
These cookies allow the website to remember choices you make, such as your preferences, to provide a more personalised experience. We only set these cookies with your consent.
Marketing cookies
These cookies are used to deliver advertising that is more relevant to you and to measure the effectiveness of our marketing campaigns. We only set these cookies with your consent.
3. Cookies we use
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| Session / basket | Strictly necessary | Maintains your basket and secure session | Session |
| Consent preference | Strictly necessary | Remembers your cookie choices | 12 months |
| Analytics | Analytics | Measures site usage and performance | Up to 24 months |
| Marketing | Marketing | Delivers and measures relevant advertising | Up to 12 months |
The specific cookies set may vary as we update our website and third-party services.
4. Your consent
When you first visit our website, we will ask for your consent to set non-essential cookies. Strictly necessary cookies are set automatically because they are required for the site to function. You can change or withdraw your consent at any time using the button below.
5. Managing cookies in your browser
Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies. Please note that if you block strictly necessary cookies, parts of our website may not function correctly. For more information on managing cookies, visit your browser's help pages or aboutcookies.org.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised "last updated" date.
7. Contact us
If you have any questions about our use of cookies, please contact us at privacy@loomsupplements.com.